A sales process is a systematic way towards selling a product or a service.  There are several steps involved in the sales process.

Step 1: Prospect Identification/ Account Management: A sales person needs to identify the customers and understand his customer’s needs.

Step 2: Approach
At this stage, one starts building a relationship with the prospects & tries to understand the customer’s needs in detail.

Step 3 – Relationship Building:

Once you succeed in the initial approach to the customer, regular visits will help in relationship building. Without gaining the customer’s confidence it will be hard to identify the customer’s needs

Step 4: Identify Needs:

Once an initial rapport has been established with the customer, one can start probing for the customer’s requirements by regular visits. The requirements that have been identified will be the basis for the first proposal

Step 5: Proposal:

At this point the customer may request you to provide the first proposal. The quotation may also be requested for budgetary purpose. At this stage one should have obtained the trust of the customer. He should also have fully understood customer’s needs so that a suitable proposal can be given.

Step 6: Site Visits:

Having key events such as visiting the floor, onsite visits and running sales campaigns is one step to move to the next step of the sales process when you encounter hurdles during sales activities

Step 7: Detailed Specification Definition:

At this stage customers are interested in buying the product. Creating specifications which suits customer’s needs is very important because it affects the price. Also we can attempt to exclude competition out of the game at his stage, so that we will be the only ones to negotiate on the price

Step 8: Negotiation:

All customers want more for a lesser price. Any salesperson will always want to sell for a higher price. One way to gain control over this is to develop a strategy in advance to tackle a customer during the negotiation process

Step 9: Final Price Resolution:

At this point one is almost there! Customer is pushing hard to get what he wants and you need to find a solution to finalize the pricing

Step 10: Contract Order Closure:

Finally you have succeeded in closing the order at your end and now the biggest challenge is to keep up the commitment in delivering what was committed